Quick takeaway
Research-backed reviews of VoIP and cloud phone services: compare editor ratings, real pricing and features to find the right system for your business.
VoIP Providers
Best VoIP Providers
Independently reviewed
Updated
Research-backed reviews of VoIP and cloud phone services: compare editor ratings, real pricing and features to find the right system for your business.
9 Best VoIP Providers at a Glance
#1
Dialpad
47
Needs work
Paid SubscriptionFrom $15
Small and mid-sized businesses replacing a legacy phone system, Sales and support teams that want call transcription and summaries
Visit
Dialpad
47
Needs work
Paid SubscriptionFrom $15
Small and mid-sized businesses replacing a legacy phone system, Sales and support teams that want call transcription and summaries
Visit
#2
Nextiva
47
Needs work
Paid SubscriptionFrom $15
Small and mid-sized businesses replacing a landline or legacy PBX, Sales and service teams wanting voice plus ticketing and CRM in one place
Visit
Nextiva
47
Needs work
Paid SubscriptionFrom $15
Small and mid-sized businesses replacing a landline or legacy PBX, Sales and service teams wanting voice plus ticketing and CRM in one place
Visit
#3
RingCentral
48
Needs work
Paid SubscriptionFrom $20
Businesses of any size replacing a legacy PBX with a proven cloud phone system, Organizations that want phone
Visit
RingCentral
48
Needs work
Paid SubscriptionFrom $20
Businesses of any size replacing a legacy PBX with a proven cloud phone system, Organizations that want phone
Visit
#4
Aircall
47
Needs work
Paid Subscription$30/license/mo annual
Inside sales and SDR teams running outbound calls with CRM-logged activity, Support teams handling voice
Visit
Aircall
47
Needs work
Paid Subscription$30/license/mo annual
Inside sales and SDR teams running outbound calls with CRM-logged activity, Support teams handling voice
Visit
#5
Ooma Office
46
Needs work
Paid SubscriptionFrom $19.95/user/mo
Small and mid-sized businesses replacing a landline or legacy PBX, Offices that want desk-phone hardware plus softphone apps
Visit
Ooma Office
46
Needs work
Paid SubscriptionFrom $19.95/user/mo
Small and mid-sized businesses replacing a landline or legacy PBX, Offices that want desk-phone hardware plus softphone apps
Visit
#6
Vonage Business Communications
40
Needs work
Paid SubscriptionFrom $19.99/line/mo
Small and midsize businesses wanting calling, meetings and messaging in one plan
Visit
Vonage Business Communications
40
Needs work
Paid SubscriptionFrom $19.99/line/mo
Small and midsize businesses wanting calling, meetings and messaging in one plan
Visit
#7
8×8
40
Needs work
Paid SubscriptionQuote-based
Businesses wanting UC, contact center and APIs from one vendor
Visit
8×8
40
Needs work
Paid SubscriptionQuote-based
Businesses wanting UC, contact center and APIs from one vendor
Visit
#8
GoTo Connect
40
Needs work
Paid SubscriptionQuote-based
Small and mid-sized businesses replacing or modernizing desk phone fleets, Distributed teams wanting calls
Visit
GoTo Connect
40
Needs work
Paid SubscriptionQuote-based
Small and mid-sized businesses replacing or modernizing desk phone fleets, Distributed teams wanting calls
Visit
Best VoIP Providers by use case
Customer support
Dialpad
AI-powered business phone system with calling, meetings and messaging in one app
Team collaboration
Dialpad
AI-powered business phone system with calling, meetings and messaging in one app
CRM & sales
Quo
Shared business phone system for small teams, formerly OpenPhone, with AI call summaries and automations
Dialpad
AI-powered business phone system with calling, meetings and messaging in one app
Team collaboration
Dialpad
AI-powered business phone system with calling, meetings and messaging in one app
CRM & sales
Quo
Shared business phone system for small teams, formerly OpenPhone, with AI call summaries and automations
9 Best VoIP Providers Tools in 2026 — Full Reviews
47
Overview
What is Dialpad?
AI-powered business phone system with calling, meetings and messaging in one app Dialpad is an AI-native business communications platform that started as a cloud phone system and has grown into a full unified-communications suite.
Editorial
Why we recommend it
Dialpad pairs dependable business calling with the most genuinely useful AI in the VoIP category: real-time transcription, automatic call summaries and action items on every plan. Pricing is transparent, setup is fast, and the platform grows cleanly from a phone system into a full contact center, which protects the investment as a team scales.
Audience
Best for
- Small and mid-sized businesses replacing a legacy phone system
- Sales and support teams that want call transcription and summaries
- Remote and hybrid teams needing one number across devices
- Companies planning to grow into contact-center features
Plans
Pricing
Paid SubscriptionFrom $1514-day trial
Summary
Final verdict
Dialpad pairs dependable business calling with the most genuinely useful AI in the VoIP category: real-time transcription, automatic call summaries and action items on every plan. Pricing is transparent, setup is fast, and the platform grows cleanly from a phone system into a full contact center, which protects the investment as a team scales.
47
Overview
What is Nextiva?
AI customer experience platform with business phone, video, chat and team messaging Nextiva is a business communications and customer experience platform built around VoIP calling.
Editorial
Why we recommend it
Nextiva earns its rating as the most complete CX-leaning VoIP option in this set. The phone system fundamentals are proven at scale with over 1 million users, every plan includes 24/7 support, and the bundled CRM, ticketing, journey builder and AI conversation quotas go well beyond basic VoIP at a $15 starting price. Transparent published pricing and apps for every major platform make it easy to evaluate and roll out.
Audience
Best for
- Small and mid-sized businesses replacing a landline or legacy PBX
- Sales and service teams wanting voice plus ticketing and CRM in one place
- Teams that value 24/7 vendor support on every plan
- Businesses planning to add AI handling to customer conversations
Plans
Pricing
Paid SubscriptionFrom $15
Summary
Final verdict
Nextiva earns its rating as the most complete CX-leaning VoIP option in this set. The phone system fundamentals are proven at scale with over 1 million users, every plan includes 24/7 support, and the bundled CRM, ticketing, journey builder and AI conversation quotas go well beyond basic VoIP at a $15 starting price.
48
Overview
What is RingCentral?
AI-powered business phone, video, messaging and contact center platform RingCentral is one of the longest-standing names in business VoIP.
Editorial
Why we recommend it
RingCentral earns its rating as the most established provider in this category. RingCentral reports more than 600,000 businesses on its platform, advertises 99.999% availability, and pairs a mature phone system with team chat, video, SMS and a broad AI layer. Published RingEX pricing from $20 per user per month, an open API platform with an app gallery, and a free trial for new subscribers make it straightforward to evaluate at any company size.
Audience
Best for
- Businesses of any size replacing a legacy PBX with a proven cloud phone system
- Organizations that want phone
- video
- chat and SMS unified in one app
- Companies planning a later move into contact center or AI agents
- IT teams that need deep integrations and open APIs
Plans
Pricing
Paid SubscriptionFrom $20Free trial
Summary
Final verdict
RingCentral earns its rating as the most established provider in this category. RingCentral reports more than 600,000 businesses on its platform, advertises 99.
#4
Aircall
AI-powered customer communications platform uniting voice, SMS and WhatsApp for sales and support teams.
47
Overview
What is Aircall?
AI-powered customer communications platform uniting voice, SMS and WhatsApp for sales and support teams. Aircall is an AI-powered customer communications platform for sales and support teams: a cloud business phone system that unifies voice, SMS/MMS and WhatsApp in one shared workspace, with AI agents and real-time coaching layered on top.
Editorial
Why we recommend it
Aircall earns its rating as the AI-forward phone system for sales and support teams: voice, SMS and WhatsApp in one workspace, 250+ native integrations, and plans from $30/license/mo billed annually. The three-license minimum and metered AI minutes are the main watch-outs.
Audience
Best for
- Inside sales and SDR teams running outbound calls with CRM-logged activity
- Support teams handling voice
- SMS and WhatsApp from one shared inbox
- RevOps teams that need call-level data inside Salesforce or HubSpot
- SMB and mid-market companies replacing a legacy PBX
Plans
Pricing
Paid Subscription$30/license/mo annual
Summary
Final verdict
Aircall earns its rating as the AI-forward phone system for sales and support teams: voice, SMS and WhatsApp in one workspace, 250+ native integrations, and plans from $30/license/mo billed annually. The three-license minimum and metered AI minutes are the main watch-outs.
#5
Ooma Office
No-contract business VoIP with 100+ calling features, hardware flexibility and 24/7 support.
46
Overview
What is Ooma Office?
No-contract business VoIP with 100+ calling features, hardware flexibility and 24/7 support. Ooma Office is a cloud business phone system aimed squarely at small and mid-sized businesses that want a full VoIP replacement for a landline without an IT project.
Editorial
Why we recommend it
Ooma Office earns its rating by packing a landline-grade feature set - virtual receptionist, paging, extension monitoring, spam blocking - into no-contract plans that start under $20 per user with 24/7 support and a 15-minute setup. The hardware options and 30-day money-back guarantee lower the risk for small offices switching from a traditional phone line.
Audience
Best for
- Small and mid-sized businesses replacing a landline or legacy PBX
- Offices that want desk-phone hardware plus softphone apps
- Teams needing 24/7 phone and chat support
- Businesses that want transparent
- no-contract per-user pricing
Plans
Pricing
Paid SubscriptionFrom $19.95/user/mo
Summary
Final verdict
Ooma Office earns its rating by packing a landline-grade feature set - virtual receptionist, paging, extension monitoring, spam blocking - into no-contract plans that start under $20 per user with 24/7 support and a 15-minute setup. The hardware options and 30-day money-back guarantee lower the risk for small offices switching from a traditional phone line.
#6
Vonage Business Communications
Cloud business phone system with video meetings and team messaging, now part of Ericsson.
40
Overview
What is Vonage Business Communications?
Cloud business phone system with video meetings and team messaging, now part of Ericsson. Vonage Business Communications (VBC) is the unified-communications arm of Vonage, now part of Ericsson and carrying a 25-year badge on its current branding.
Editorial
Why we recommend it
Vonage Business Communications earns its rating as an established one-vendor UC suite: clear per-line pricing from $19.99, video meetings up to 200 participants, desk-phone support and a 25-year track record now backed by Ericsson. It loses ground on the annual-term promotional pricing, no free trial and no published support email.
Audience
Best for
- Small and midsize businesses wanting calling
- meetings and messaging in one plan
- Teams that need VoIP desk phone support alongside softphone apps
- Buyers comfortable with annual billing in exchange for promotional rates
- Companies that may later build on Vonage's separate communications APIs
Plans
Pricing
Paid SubscriptionFrom $19.99/line/mo
Summary
Final verdict
Vonage Business Communications earns its rating as an established one-vendor UC suite: clear per-line pricing from $19.
40
Overview
What is 8×8?
Unified voice, video, chat and messaging for business, with contact center and CPaaS APIs. 8×8 is one of the longest-standing names in cloud communications, and its current lineup is built around a single idea: every business conversation in one place.
Editorial
Why we recommend it
8x8 earns its rating as a proven all-in-one communications vendor: 8x8 Work unifies voice, video, chat and messaging, and the portfolio extends to contact center and CPaaS APIs. It loses points for removing published pricing entirely - every plan now requires a sales conversation.
Audience
Best for
- Businesses wanting UC
- contact center and APIs from one vendor
- Mid-market and enterprise buyers comfortable with quote-based pricing
- Teams needing voice
- video
- chat and messaging in one app
- Organizations interested in AI-assisted interaction routing
Plans
Pricing
Paid SubscriptionQuote-based
Summary
Final verdict
8x8 earns its rating as a proven all-in-one communications vendor: 8x8 Work unifies voice, video, chat and messaging, and the portfolio extends to contact center and CPaaS APIs. It loses points for removing published pricing entirely - every plan now requires a sales conversation.
40
Overview
What is GoTo Connect?
All-in-one AI-powered cloud phone system with video meetings and team messaging. GoTo Connect is the all-in-one cloud phone system and unified-communications platform from GoTo, aimed at small, mid-sized and distributed businesses.
Editorial
Why we recommend it
GoTo Connect earns its rating for breadth: 180+ desk phone compatibility, built-in video meetings, an expanding AI toolkit and a drag-and-drop dial plan editor, all in one license with integrations included. It loses points for quote-only pricing, no self-serve trial and unnamed integration partners.
Audience
Best for
- Small and mid-sized businesses replacing or modernizing desk phone fleets
- Distributed teams wanting calls
- meetings and messaging in one app
- Buyers who value drag-and-drop call flow management
- Organizations interested in an AI receptionist for missed-call coverage
Plans
Pricing
Paid SubscriptionQuote-based
Summary
Final verdict
GoTo Connect earns its rating for breadth: 180+ desk phone compatibility, built-in video meetings, an expanding AI toolkit and a drag-and-drop dial plan editor, all in one license with integrations included. It loses points for quote-only pricing, no self-serve trial and unnamed integration partners.
#9
Quo
Shared business phone system for small teams, formerly OpenPhone, with AI call summaries and automations
45
Overview
What is Quo?
Shared business phone system for small teams, formerly OpenPhone, with AI call summaries and automations Quo, formerly known as OpenPhone, is a shared business phone system built for small businesses and startups.
Editorial
Why we recommend it
Quo earns its rating as the small-business phone pick: shared numbers and inboxes, calling and texting to US and Canadian numbers on every plan, AI call summaries and an AI agent included, plus an open API and MCP support. The 7-day trial is short, but setup is genuinely fast.
Audience
Best for
- Small businesses and startups replacing personal numbers with a shared business line
- Teams that want calling and texting in one clean shared inbox
- Service businesses (contractors
- real estate
- clinics) that live on the phone
- Buyers wanting modern AI features without enterprise phone-system complexity
Plans
Pricing
Paid Subscription$19/user/mo annual7-day trial
Summary
Final verdict
Quo earns its rating as the small-business phone pick: shared numbers and inboxes, calling and texting to US and Canadian numbers on every plan, AI call summaries and an AI agent included, plus an open API and MCP support. The 7-day trial is short, but setup is genuinely fast.
Our ranking methodology
Transparent criteria and editorial standards behind every score in this guide.
How we ranked these apps
We evaluate each app on features, ease of use, value for money, integrations, and real user feedback. Apps are ranked by overall editor score within this category, with manual adjustments when hands-on testing reveals a clear winner.
What we looked for
- Features and core capabilities
- Ease of use and onboarding
- Pricing and value for money
- Integrations and ecosystem
- User reviews and editor rating
Compare top VoIP Providers apps
| Feature | Dialpad | Nextiva | RingCentral | Aircall | Ooma Office | Vonage Business Communications | 8×8 |
|---|---|---|---|---|---|---|---|
| Editor rating | 4.4 | 4.3 | 4.4 | 4.5 | 4.4 | 4.4 | 4.4 |
| Pricing | Paid Subscription | Paid Subscription | Paid Subscription | Paid Subscription | Paid Subscription | Paid Subscription | Paid Subscription |
| Starting price | From $15 | From $15 | From $20 | $30/license/mo annual | From $19.95/user/mo | From $19.99/line/mo | Quote-based |
| Free plan | Included | Included | Included | Included | Included | Included | Included |
| Free trial | Yes (14 days) | No | Yes | No | No | No | No |
| Platforms | Web app, iOS (iPhone & iPad), Android, macOS, Windows | Web app, iOS (iPhone & iPad), Android, macOS, Windows, Linux | Web app, iOS (iPhone & iPad), Android, macOS, Windows | Web app, iOS (iPhone & iPad), Android, macOS, Windows | Web app, iOS (iPhone & iPad), Android, macOS, Windows | Web app, iOS (iPhone & iPad), Android, macOS, Windows | Web app, iOS (iPhone & iPad), Android, macOS, Windows |
VoIP Providers FAQ
Quick answers about the best VoIP Providers software.
What is the best VoIP Providers app in 2026?
Our editors rank Dialpad #1 for most teams in VoIP Providers based on features, value, and user feedback. See the full ranked list above for alternatives.
Are there free VoIP Providers tools?
Yes — many VoIP Providers apps offer free plans or trials. Use the pricing filter in our directory to browse free and freemium options.
How do we rank VoIP Providers software?
We evaluate each app on features, ease of use, value for money, integrations, and real user feedback. Apps are ranked by overall editor score within this category, with manual adjustments when hands-on testing reveals a clear winner.
#4 AI-powered customer communications platform uniting voice, SMS and WhatsApp for sales and support teams. Aircall is an AI-powered customer communications platform for sales and support teams: a cloud business phone system that unifies voice, SMS/MMS and WhatsApp in one shared…
PricingPaid Subscription$30/license/mo annualBest forInside sales and SDR teams running outbound calls with CRM-logged activity Support teams handling voice SMS and WhatsApp from one shared inboxAppsInsight Score Needs work47#1 AI-powered business phone system with calling, meetings and messaging in one app Dialpad is an AI-native business communications platform that started as a cloud phone system and has grown into a full unified-communications suite.
PricingPaid SubscriptionFrom $1514-day trialBest forSmall and mid-sized businesses replacing a legacy phone system Sales and support teams that want call transcription and summaries Remote and hybrid teams needing one number across devicesAppsInsight Score Needs work47#3 AI-powered business phone, video, messaging and contact center platform RingCentral is one of the longest-standing names in business VoIP.
PricingPaid SubscriptionFrom $20Free trialBest forBusinesses of any size replacing a legacy PBX with a proven cloud phone system Organizations that want phone videoAppsInsight Score Needs work48#5 No-contract business VoIP with 100+ calling features, hardware flexibility and 24/7 support. Ooma Office is a cloud business phone system aimed squarely at small and mid-sized businesses that want a full VoIP replacement for a landline without an IT project.
PricingPaid SubscriptionFrom $19.95/user/moBest forSmall and mid-sized businesses replacing a landline or legacy PBX Offices that want desk-phone hardware plus softphone apps Teams needing 24/7 phone and chat supportAppsInsight Score Needs work46#6 Cloud business phone system with video meetings and team messaging, now part of Ericsson. Vonage Business Communications (VBC) is the unified-communications arm of Vonage, now part of Ericsson and carrying a 25-year badge on its current branding.
PricingPaid SubscriptionFrom $19.99/line/moBest forSmall and midsize businesses wanting calling meetings and messaging in one plan Teams that need VoIP desk phone support alongside softphone appsAppsInsight Score Needs work40#7 Unified voice, video, chat and messaging for business, with contact center and CPaaS APIs. 8×8 is one of the longest-standing names in cloud communications, and its current lineup is built around a single idea: every business conversation in one place.
PricingPaid SubscriptionQuote-basedBest forBusinesses wanting UC contact center and APIs from one vendor Mid-market and enterprise buyers comfortable with quote-based pricingAppsInsight Score Needs work40#8 All-in-one AI-powered cloud phone system with video meetings and team messaging. GoTo Connect is the all-in-one cloud phone system and unified-communications platform from GoTo, aimed at small, mid-sized and distributed businesses.
PricingPaid SubscriptionQuote-basedBest forSmall and mid-sized businesses replacing or modernizing desk phone fleets Distributed teams wanting calls meetings and messaging in one appAppsInsight Score Needs work40#9 Shared business phone system for small teams, formerly OpenPhone, with AI call summaries and automations Quo, formerly known as OpenPhone, is a shared business phone system built for small businesses and startups.
PricingPaid Subscription$19/user/mo annual7-day trialBest forSmall businesses and startups replacing personal numbers with a shared business line Teams that want calling and texting in one clean shared inbox Service businesses (contractorsAppsInsight Score Needs work45#2 AI customer experience platform with business phone, video, chat and team messaging Nextiva is a business communications and customer experience platform built around VoIP calling.
PricingPaid SubscriptionFrom $15Best forSmall and mid-sized businesses replacing a landline or legacy PBX Sales and service teams wanting voice plus ticketing and CRM in one place Teams that value 24/7 vendor support on every planAppsInsight Score Needs work47
Our winners
Popular VoIP Providers comparisons
Recently added
Quo
Shared business phone system for small teams, formerly OpenPhone, with AI call summaries and automations
Paid Subscription$19/user/mo annual7-day trial
- Web app
- iOS (iPhone & iPad)
- Android
Aircall
AI-powered customer communications platform uniting voice, SMS and WhatsApp for sales and support teams.
Paid Subscription$30/license/mo annual
- Web app
- iOS (iPhone & iPad)
- Android
- macOS
GoTo Connect
All-in-one AI-powered cloud phone system with video meetings and team messaging.
Paid SubscriptionQuote-based
- Web app
- iOS (iPhone & iPad)
- Android
- macOS
8×8
Unified voice, video, chat and messaging for business, with contact center and CPaaS APIs.
Paid SubscriptionQuote-based
- Web app
- iOS (iPhone & iPad)
- Android
- macOS