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VoIP Providers

Best VoIP Providers

Independently reviewed

Updated

Research-backed reviews of VoIP and cloud phone services: compare editor ratings, real pricing and features to find the right system for your business.
14 apps listed
4.4 avg rating
Aircall top rated
November 11, 2026 updated
VoIP Providers featured badge
Reviewed by Ashley Richmond Chief Marketing Officer at AppsInsight
Updated November 11, 2026

Quick takeaway

Research-backed reviews of VoIP and cloud phone services: compare editor ratings, real pricing and features to find the right system for your business.

10 Best VoIP Providers at a Glance

Rank App Score Rating Pricing Best for
#1 Dialpad 46 Needs work 4.4 Paid SubscriptionFrom $15 Small and mid-sized businesses replacing a legacy phone system, Sales and support teams that want call transcription and summaries Visit
#2 Nextiva 46 Needs work 4.3 Paid SubscriptionFrom $15 Small and mid-sized businesses replacing a landline or legacy PBX, Sales and service teams wanting voice plus ticketing and CRM in one place Visit
#3 RingCentral 47 Needs work 4.4 Paid SubscriptionFrom $20 Businesses of any size replacing a legacy PBX with a proven cloud phone system, Organizations that want phone Visit
#4 Aircall 50 Average 4.5 Paid Subscription$30/license/mo annual Inside sales and SDR teams running outbound calls with CRM-logged activity, Support teams handling voice Visit
#5 CloudTalk 51 Average 4.4 Paid Subscription$25/user/mo annual Sales teams running outbound campaigns with a power dialer, Support teams needing IVR Visit
#6 Grasshopper 47 Needs work 4.4 Paid Subscription$14/mo annual Solopreneurs and freelancers who want a dedicated business number on their existing phone, Small teams of 2-10 that want to share one business number without per-user fees Visit
#7 Ooma Office 45 Needs work 4.4 Paid SubscriptionFrom $19.95/user/mo Small and mid-sized businesses replacing a landline or legacy PBX, Offices that want desk-phone hardware plus softphone apps Visit
#8 Vonage Business Communications 39 Needs work 4.4 Paid SubscriptionFrom $19.99/line/mo Small and midsize businesses wanting calling, meetings and messaging in one plan Visit
#9 8×8 39 Needs work 4.4 Paid SubscriptionQuote-based Businesses wanting UC, contact center and APIs from one vendor Visit
#10 GoTo Connect 39 Needs work 4.4 Paid SubscriptionQuote-based Small and mid-sized businesses replacing or modernizing desk phone fleets, Distributed teams wanting calls Visit

Jump to full reviews ↓

Best VoIP Providers by use case

12 Best VoIP Providers Tools in 2026 — Full Reviews

#1

Dialpad

AI-powered business phone system with calling, meetings and messaging in one app

4.4
46
AppsInsight Score
Overview

What is Dialpad?

AI-powered business phone system with calling, meetings and messaging in one app Dialpad is an AI-native business communications platform that started as a cloud phone system and has grown into a full unified-communications suite.

Editorial

Why we recommend it

Dialpad pairs dependable business calling with the most genuinely useful AI in the VoIP category: real-time transcription, automatic call summaries and action items on every plan. Pricing is transparent, setup is fast, and the platform grows cleanly from a phone system into a full contact center, which protects the investment as a team scales.

Audience

Best for

  • Small and mid-sized businesses replacing a legacy phone system
  • Sales and support teams that want call transcription and summaries
  • Remote and hybrid teams needing one number across devices
  • Companies planning to grow into contact-center features
Plans

Pricing

Paid SubscriptionFrom $1514-day trial
Summary

Final verdict

Dialpad pairs dependable business calling with the most genuinely useful AI in the VoIP category: real-time transcription, automatic call summaries and action items on every plan. Pricing is transparent, setup is fast, and the platform grows cleanly from a phone system into a full contact center, which protects the investment as a team scales.
#2

Nextiva

AI customer experience platform with business phone, video, chat and team messaging

4.3
46
AppsInsight Score
Overview

What is Nextiva?

AI customer experience platform with business phone, video, chat and team messaging Nextiva is a business communications and customer experience platform built around VoIP calling.

Editorial

Why we recommend it

Nextiva earns its rating as the most complete CX-leaning VoIP option in this set. The phone system fundamentals are proven at scale with over 1 million users, every plan includes 24/7 support, and the bundled CRM, ticketing, journey builder and AI conversation quotas go well beyond basic VoIP at a $15 starting price. Transparent published pricing and apps for every major platform make it easy to evaluate and roll out.

Audience

Best for

  • Small and mid-sized businesses replacing a landline or legacy PBX
  • Sales and service teams wanting voice plus ticketing and CRM in one place
  • Teams that value 24/7 vendor support on every plan
  • Businesses planning to add AI handling to customer conversations
Plans

Pricing

Paid SubscriptionFrom $15
Summary

Final verdict

Nextiva earns its rating as the most complete CX-leaning VoIP option in this set. The phone system fundamentals are proven at scale with over 1 million users, every plan includes 24/7 support, and the bundled CRM, ticketing, journey builder and AI conversation quotas go well beyond basic VoIP at a $15 starting price.
#3

RingCentral

AI-powered business phone, video, messaging and contact center platform

4.4
47
AppsInsight Score
Overview

What is RingCentral?

AI-powered business phone, video, messaging and contact center platform RingCentral is one of the longest-standing names in business VoIP.

Editorial

Why we recommend it

RingCentral earns its rating as the most established provider in this category. RingCentral reports more than 600,000 businesses on its platform, advertises 99.999% availability, and pairs a mature phone system with team chat, video, SMS and a broad AI layer. Published RingEX pricing from $20 per user per month, an open API platform with an app gallery, and a free trial for new subscribers make it straightforward to evaluate at any company size.

Audience

Best for

  • Businesses of any size replacing a legacy PBX with a proven cloud phone system
  • Organizations that want phone
  • video
  • chat and SMS unified in one app
  • Companies planning a later move into contact center or AI agents
  • IT teams that need deep integrations and open APIs
Plans

Pricing

Paid SubscriptionFrom $20Free trial
Summary

Final verdict

RingCentral earns its rating as the most established provider in this category. RingCentral reports more than 600,000 businesses on its platform, advertises 99.
#4

Aircall

AI-powered customer communications platform uniting voice, SMS and WhatsApp for sales and support teams.

4.5
50
AppsInsight Score
Overview

What is Aircall?

AI-powered customer communications platform uniting voice, SMS and WhatsApp for sales and support teams. Aircall is an AI-powered customer communications platform for sales and support teams: a cloud business phone system that unifies voice, SMS/MMS and WhatsApp in one shared workspace, with AI agents and real-time coaching layered on top.

Editorial

Why we recommend it

Aircall earns its rating as the AI-forward phone system for sales and support teams: voice, SMS and WhatsApp in one workspace, 250+ native integrations, and plans from $30/license/mo billed annually. The three-license minimum and metered AI minutes are the main watch-outs.

Audience

Best for

  • Inside sales and SDR teams running outbound calls with CRM-logged activity
  • Support teams handling voice
  • SMS and WhatsApp from one shared inbox
  • RevOps teams that need call-level data inside Salesforce or HubSpot
  • SMB and mid-market companies replacing a legacy PBX
Capabilities

Key features

Business calling

Cloud phone system with unlimited calls within the US and Canada, IVR menus and call recording.

Voice, SMS and WhatsApp in one workspace

A shared inbox unifies calls, SMS/MMS and WhatsApp conversations for the whole team.

AI Voice Agents

AI agents that answer and resolve inbound calls autonomously; also available as a standalone product from $100 per…

AI Assist and conversation intelligence

AI call summaries, transcripts and real-time coaching for sales and support reps.

Power Dialer and outbound campaigns

Outbound dialing for sales teams, with smart call routing and queue callback on the Professional plan.

Pros

  • 250+ native integrations including Salesforce and HubSpot (official pricing page)
  • Voice, SMS and WhatsApp unified in one workspace
  • AI Voice Agents included on the published plans
  • More than 23,000 businesses across 100+ countries use Aircall (official site)

Cons

  • All plans require a minimum of 3 licenses (official pricing page)
  • AI voice usage is metered through monthly AI minute allowances (official pricing FAQ)
Plans

Pricing

Paid Subscription$30/license/mo annual7-day trial
Essentials $30/license/month billed annually
Professional $50/license/month billed annually
Enterprise
Summary

Final verdict

Aircall earns its rating as the AI-forward phone system for sales and support teams: voice, SMS and WhatsApp in one workspace, 250+ native integrations, and plans from $30/license/mo billed annually. The three-license minimum and metered AI minutes are the main watch-outs.
#5

CloudTalk

AI-powered business calling platform for sales and support teams with power dialing, IVR and call analytics

4.4
51
AppsInsight Score
Overview

What is CloudTalk?

AI-powered business calling platform for sales and support teams with power dialing, IVR and call analytics CloudTalk is an AI-powered business calling platform for sales and support teams.

Editorial

Why we recommend it

CloudTalk earns its rating as a modern AI calling platform: power dialer, IVR and call routing, AI call scoring and transcription, and apps for web, desktop and mobile. The company states SOC 2 Type II and ISO 27001 compliance on its security page, has raised $36M, and serves 5,500+ customers. Plans start at $25 per user per month billed annually with a 14-day free trial.

Audience

Best for

  • Sales teams running outbound campaigns with a power dialer
  • Support teams needing IVR
  • routing and call queues
  • Businesses wanting AI call scoring and transcription on calls
  • Distributed teams that need desktop and mobile calling apps on every platform
Capabilities

Key features

Business calling

Cloud phone system with local numbers in 160+ countries for sales and support teams.

Power dialer

Outbound dialing that works through call lists automatically for sales campaigns.

IVR and call routing

Visual call flow builder, ring groups, call queues and queue callback, with call recording.

AI conversation intelligence

AI call scoring, summaries and transcription, plus AI voice agents for inbound calls.

Apps for every platform

Web, Windows, Mac, Linux, iOS and Android apps from the official download page.

Pros

  • SOC 2 Type 2 and ISO/IEC 27001 compliance stated on the official security page
  • Apps on web, desktop and mobile across six platforms
  • AI call scoring and transcription built into the product
  • Published per-user pricing with a 14-day free trial (official pricing page)

Cons

  • Advertised per-user rates require annual billing (official pricing page)
  • Expert plan has a three-license minimum (official pricing page)
  • AI conversation intelligence features are concentrated in the Expert tier (official pricing page feature lists)
Plans

Pricing

Paid Subscription$25/user/mo annual14-day trial
Starter $25/user/month billed annually
Essential $29/user/month billed annually
Expert $49/user/month billed annually
Summary

Final verdict

CloudTalk earns its rating as a modern AI calling platform: power dialer, IVR and call routing, AI call scoring and transcription, and apps for web, desktop and mobile. The company states SOC 2 Type II and ISO 27001 compliance on its security page, has raised $36M, and serves 5,500+ customers.
#6

Grasshopper

Virtual phone system that turns your existing phone into a business line

4.4
47
AppsInsight Score
Overview

What is Grasshopper?

Virtual phone system that turns your existing phone into a business line Grasshopper is a virtual phone system for small businesses and entrepreneurs, owned by GoTo since 2018.

Editorial

Why we recommend it

Grasshopper is the rare virtual phone system that charges per account, not per seat: Solo Plus and Small Business include unlimited users on one license. A 7-day no-card trial, 24/7 support on every plan, free number porting and 20+ years of operating history make it a low-risk pick for a small business's first phone system.

Audience

Best for

  • Solopreneurs and freelancers who want a dedicated business number on their existing phone
  • Small teams of 2-10 that want to share one business number without per-user fees
Capabilities

Key features

Dedicated business phone numbers

Choose a local, toll-free or vanity number, or port your existing business number to Grasshopper at no cost.

Unified conversation view

Mobile (iOS, Android) and desktop apps bring calls, texts and voicemails into one searchable conversation thread per contact.

Call routing and phone menus (IVR)

Forward and route calls with customizable phone menus, extensions, business hours and custom or AI-generated greetings.

Business texting with instant response

Send and receive SMS/MMS from your business number and auto-reply to missed calls with an instant text message.

Voicemail transcription, call recording and AI summaries

Voicemails and recorded calls become searchable text, with AI call summaries and AI-detected sentiment on customer interactions.

Pros

  • Unlimited users on one license - no per-seat pricing on Solo Plus and Small Business
  • 7-day free trial with no credit card required, plus a 7-day money-back guarantee
  • 24/7 customer support included on every plan
  • 20+ years of operating history and 400,000+ customers served

Cons

  • No public API and no native CRM integrations (confirmed on Grasshopper's own product information page)
  • The month-to-month price of the Small Business plan is not published
  • True Solo is limited to 1 user, 1 phone number and 1 extension
Plans

Pricing

Paid Subscription$14/mo annual7-day trial
True Solo $18 /mo $14/mo billed annually
Solo Plus $32 /mo $25/mo billed annually
Small Business $55/mo billed annually
Summary

Final verdict

Grasshopper is the rare virtual phone system that charges per account, not per seat: Solo Plus and Small Business include unlimited users on one license. A 7-day no-card trial, 24/7 support on every plan, free number porting and 20+ years of operating history make it a low-risk pick for a small business's first phone system.
#7

Ooma Office

No-contract business VoIP with 100+ calling features, hardware flexibility and 24/7 support.

4.4
45
AppsInsight Score
Overview

What is Ooma Office?

No-contract business VoIP with 100+ calling features, hardware flexibility and 24/7 support. Ooma Office is a cloud business phone system aimed squarely at small and mid-sized businesses that want a full VoIP replacement for a landline without an IT project.

Editorial

Why we recommend it

Ooma Office earns its rating by packing a landline-grade feature set - virtual receptionist, paging, extension monitoring, spam blocking - into no-contract plans that start under $20 per user with 24/7 support and a 15-minute setup. The hardware options and 30-day money-back guarantee lower the risk for small offices switching from a traditional phone line.

Audience

Best for

  • Small and mid-sized businesses replacing a landline or legacy PBX
  • Offices that want desk-phone hardware plus softphone apps
  • Teams needing 24/7 phone and chat support
  • Businesses that want transparent
  • no-contract per-user pricing
Plans

Pricing

Paid SubscriptionFrom $19.95/user/mo
Summary

Final verdict

Ooma Office earns its rating by packing a landline-grade feature set - virtual receptionist, paging, extension monitoring, spam blocking - into no-contract plans that start under $20 per user with 24/7 support and a 15-minute setup. The hardware options and 30-day money-back guarantee lower the risk for small offices switching from a traditional phone line.
#8

Vonage Business Communications

Cloud business phone system with video meetings and team messaging, now part of Ericsson.

4.4
39
AppsInsight Score
Overview

What is Vonage Business Communications?

Cloud business phone system with video meetings and team messaging, now part of Ericsson. Vonage Business Communications (VBC) is the unified-communications arm of Vonage, now part of Ericsson and carrying a 25-year badge on its current branding.

Editorial

Why we recommend it

Vonage Business Communications earns its rating as an established one-vendor UC suite: clear per-line pricing from $19.99, video meetings up to 200 participants, desk-phone support and a 25-year track record now backed by Ericsson. It loses ground on the annual-term promotional pricing, no free trial and no published support email.

Audience

Best for

  • Small and midsize businesses wanting calling
  • meetings and messaging in one plan
  • Teams that need VoIP desk phone support alongside softphone apps
  • Buyers comfortable with annual billing in exchange for promotional rates
  • Companies that may later build on Vonage's separate communications APIs
Plans

Pricing

Paid SubscriptionFrom $19.99/line/mo
Summary

Final verdict

Vonage Business Communications earns its rating as an established one-vendor UC suite: clear per-line pricing from $19.
#9

8×8

Unified voice, video, chat and messaging for business, with contact center and CPaaS APIs.

4.4
39
AppsInsight Score
Overview

What is 8×8?

Unified voice, video, chat and messaging for business, with contact center and CPaaS APIs. 8×8 is one of the longest-standing names in cloud communications, and its current lineup is built around a single idea: every business conversation in one place.

Editorial

Why we recommend it

8x8 earns its rating as a proven all-in-one communications vendor: 8x8 Work unifies voice, video, chat and messaging, and the portfolio extends to contact center and CPaaS APIs. It loses points for removing published pricing entirely - every plan now requires a sales conversation.

Audience

Best for

  • Businesses wanting UC
  • contact center and APIs from one vendor
  • Mid-market and enterprise buyers comfortable with quote-based pricing
  • Teams needing voice
  • video
  • chat and messaging in one app
  • Organizations interested in AI-assisted interaction routing
Plans

Pricing

Paid SubscriptionQuote-based
Summary

Final verdict

8x8 earns its rating as a proven all-in-one communications vendor: 8x8 Work unifies voice, video, chat and messaging, and the portfolio extends to contact center and CPaaS APIs. It loses points for removing published pricing entirely - every plan now requires a sales conversation.
#10

GoTo Connect

All-in-one AI-powered cloud phone system with video meetings and team messaging.

4.4
39
AppsInsight Score
Overview

What is GoTo Connect?

All-in-one AI-powered cloud phone system with video meetings and team messaging. GoTo Connect is the all-in-one cloud phone system and unified-communications platform from GoTo, aimed at small, mid-sized and distributed businesses.

Editorial

Why we recommend it

GoTo Connect earns its rating for breadth: 180+ desk phone compatibility, built-in video meetings, an expanding AI toolkit and a drag-and-drop dial plan editor, all in one license with integrations included. It loses points for quote-only pricing, no self-serve trial and unnamed integration partners.

Audience

Best for

  • Small and mid-sized businesses replacing or modernizing desk phone fleets
  • Distributed teams wanting calls
  • meetings and messaging in one app
  • Buyers who value drag-and-drop call flow management
  • Organizations interested in an AI receptionist for missed-call coverage
Plans

Pricing

Paid SubscriptionQuote-based
Summary

Final verdict

GoTo Connect earns its rating for breadth: 180+ desk phone compatibility, built-in video meetings, an expanding AI toolkit and a drag-and-drop dial plan editor, all in one license with integrations included. It loses points for quote-only pricing, no self-serve trial and unnamed integration partners.
#11

Quo

Shared business phone system for small teams, formerly OpenPhone, with AI call summaries and automations

4.4
48
AppsInsight Score
Overview

What is Quo?

Shared business phone system for small teams, formerly OpenPhone, with AI call summaries and automations Quo, formerly known as OpenPhone, is a shared business phone system built for small businesses and startups.

Editorial

Why we recommend it

Quo earns its rating as the small-business phone pick: shared numbers and inboxes, calling and texting to US and Canadian numbers on every plan, AI call summaries and an AI agent included, plus an open API and MCP support. The 7-day trial is short, but setup is genuinely fast.

Audience

Best for

  • Small businesses and startups replacing personal numbers with a shared business line
  • Teams that want calling and texting in one clean shared inbox
  • Service businesses (contractors
  • real estate
  • clinics) that live on the phone
  • Buyers wanting modern AI features without enterprise phone-system complexity
Capabilities

Key features

Shared numbers and inboxes

Teammates see every call, text and voicemail on a number in one thread, with internal comments and handoffs.

Calling and texting

One new or ported local or toll-free number per user, with calling and messaging to US and Canadian…

Sona AI agent

Quo's AI agent can answer calls for the team; AI call summaries and transcripts come with the Business…

Automations and AI call tags

Monthly automation credits on every plan, with AI call tags and advanced automations on the Scale plan.

API and MCP connections

Open API plus ChatGPT and Claude MCP connections on every plan.

Pros

  • Shared numbers and shared inboxes built for small teams
  • Calling and texting to US and Canadian numbers on every plan (official pricing page)
  • Sona AI agent plus API and MCP connections included on every plan
  • Plans from $15 per user per month billed annually with a 7-day free trial (official pricing page)

Cons

  • The free trial lasts only 7 days (official pricing page)
  • AI call summaries and transcripts require the Business plan (official pricing page feature lists)
Plans

Pricing

Paid Subscription$15/user/mo annual7-day trial
Starter $19/user /mo $15/user/month billed annually
Business $33/user /mo $23/user/month billed annually
Scale $47/user /mo $35/user/month billed annually
Summary

Final verdict

Quo earns its rating as the small-business phone pick: shared numbers and inboxes, calling and texting to US and Canadian numbers on every plan, AI call summaries and an AI agent included, plus an open API and MCP support. The 7-day trial is short, but setup is genuinely fast.
#12

Ringover

Cloud business phone system with AI features and omnichannel messaging

4.3
49
AppsInsight Score
Overview

What is Ringover?

Cloud business phone system with AI features and omnichannel messaging Ringover is a cloud business phone system founded in 2005, with offices in London, Barcelona and Atlanta.

Editorial

Why we recommend it

Ringover packs a full cloud phone system - unlimited calling to 90 destinations, Power Dialer, IVR, transcription and 100+ integrations - into clearly published per-user pricing, with a 7-day trial and number porting included.

Audience

Best for

  • Sales and support teams that want calling
  • IVR routing and CRM sync in one tool
  • Recruiting and staffing teams running high-volume outbound calls
Capabilities

Key features

Cloud business phone system

Make and receive calls over the internet from web, desktop and mobile apps, with number porting included.

Unlimited international calling

BUSINESS and UNIFIED plans include unlimited calls to 90 destinations; inbound calls are free.

Power Dialer and advanced IVR

Outbound dialing for sales teams and multi-level call routing on the BUSINESS plan and above.

Call transcription and AI features

Call transcription is included from the TALK plan, with AI video meetings on UNIFIED.

Omnichannel messaging

The UNIFIED plan combines voice, shared email, Google review management and messaging in one workspace.

Pros

  • 7-day free trial available
  • Transparent published per-user pricing with monthly and annual options
  • Inbound calls free and number porting included
  • GDPR-compliant with data centers in France

Cons

  • Advertised prices require a 12-month commitment and exclude taxes
  • Standard plans require a minimum of 3 users
  • The trial is limited to 5 users and 300 outbound minutes
Plans

Pricing

Paid Subscription$19/user/mo annual7-day trial
TALK $29/user /mo $19/user/mo billed annually
BUSINESS $69/user /mo $49/user/mo billed annually
UNIFIED $89/user /mo $69/user/mo billed annually
Summary

Final verdict

Ringover packs a full cloud phone system - unlimited calling to 90 destinations, Power Dialer, IVR, transcription and 100+ integrations - into clearly published per-user pricing, with a 7-day trial and number porting included.

Our ranking methodology

Transparent criteria and editorial standards behind every score in this guide.

How we ranked these apps

We evaluate each app on features, ease of use, value for money, integrations, and real user feedback. Apps are ranked by overall editor score within this category, with manual adjustments when hands-on testing reveals a clear winner.

What we looked for

  • Features and core capabilities
  • Ease of use and onboarding
  • Pricing and value for money
  • Integrations and ecosystem
  • User reviews and editor rating

Compare top VoIP Providers apps

FeatureDialpadNextivaRingCentralAircallCloudTalkGrasshopperOoma Office
Editor rating4.44.34.44.54.44.44.4
PricingPaid SubscriptionPaid SubscriptionPaid SubscriptionPaid SubscriptionPaid SubscriptionPaid SubscriptionPaid Subscription
Starting priceFrom $15From $15From $20$30/license/mo annual$25/user/mo annual$14/mo annualFrom $19.95/user/mo
Free planIncludedIncludedIncludedIncludedIncludedIncludedIncluded
Free trialYes (14 days)NoYesYes (7 days)Yes (14 days)Yes (7 days)No
PlatformsWeb app, iOS (iPhone & iPad), Android, macOS, WindowsWeb app, iOS (iPhone & iPad), Android, macOS, Windows, LinuxWeb app, iOS (iPhone & iPad), Android, macOS, WindowsWeb app, iOS (iPhone & iPad), Android, macOS, WindowsWeb app, iOS (iPhone & iPad), Android, macOS, Windows, LinuxWeb app, iOS (iPhone & iPad), Android, macOS, WindowsWeb app, iOS (iPhone & iPad), Android, macOS, Windows

VoIP Providers FAQ

Quick answers about the best VoIP Providers software.

What is the best VoIP Providers app in 2026?

Our editors rank Dialpad #1 for most teams in VoIP Providers based on features, value, and user feedback. See the full ranked list above for alternatives.

Yes — many VoIP Providers apps offer free plans or trials. Use the pricing filter in our directory to browse free and freemium options.

We evaluate each app on features, ease of use, value for money, integrations, and real user feedback. Apps are ranked by overall editor score within this category, with manual adjustments when hands-on testing reveals a clear winner.

All VoIP Providers apps

14 apps

Showing 14 apps

  1. #4

    AI-powered customer communications platform uniting voice, SMS and WhatsApp for sales and support teams. Aircall is an AI-powered customer communications platform for sales and support teams: a cloud business phone system that unifies voice, SMS/MMS and WhatsApp in one shared…

    Pricing
    Paid Subscription$30/license/mo annual7-day trial
    Inside sales and SDR teams running outbound calls with CRM-logged activity Support teams handling voice SMS and WhatsApp from one shared inbox
    Web app iOS (iPhone & iPad) Android macOS
    50
    AppsInsight Score Average
  2. #5

    AI-powered business calling platform for sales and support teams with power dialing, IVR and call analytics CloudTalk is an AI-powered business calling platform for sales and support teams.

    Pricing
    Paid Subscription$25/user/mo annual14-day trial
    Sales teams running outbound campaigns with a power dialer Support teams needing IVR routing and call queues
    Web app iOS (iPhone & iPad) Android macOS
    51
    AppsInsight Score Average
  3. #1

    AI-powered business phone system with calling, meetings and messaging in one app Dialpad is an AI-native business communications platform that started as a cloud phone system and has grown into a full unified-communications suite.

    Pricing
    Paid SubscriptionFrom $1514-day trial
    Small and mid-sized businesses replacing a legacy phone system Sales and support teams that want call transcription and summaries Remote and hybrid teams needing one number across devices
    Web app iOS (iPhone & iPad) Android macOS
    46
    AppsInsight Score Needs work
  4. #6

    Virtual phone system that turns your existing phone into a business line Grasshopper is a virtual phone system for small businesses and entrepreneurs, owned by GoTo since 2018.

    Pricing
    Paid Subscription$14/mo annual7-day trial
    Solopreneurs and freelancers who want a dedicated business number on their existing phone Small teams of 2-10 that want to share one business number without per-user fees
    Web app iOS (iPhone & iPad) Android macOS
    47
    AppsInsight Score Needs work
  5. #3

    AI-powered business phone, video, messaging and contact center platform RingCentral is one of the longest-standing names in business VoIP.

    Pricing
    Paid SubscriptionFrom $20Free trial
    Businesses of any size replacing a legacy PBX with a proven cloud phone system Organizations that want phone video
    Web app iOS (iPhone & iPad) Android macOS
    47
    AppsInsight Score Needs work
  6. #7

    No-contract business VoIP with 100+ calling features, hardware flexibility and 24/7 support. Ooma Office is a cloud business phone system aimed squarely at small and mid-sized businesses that want a full VoIP replacement for a landline without an IT project.

    Pricing
    Paid SubscriptionFrom $19.95/user/mo
    Small and mid-sized businesses replacing a landline or legacy PBX Offices that want desk-phone hardware plus softphone apps Teams needing 24/7 phone and chat support
    Web app iOS (iPhone & iPad) Android macOS
    45
    AppsInsight Score Needs work
  7. #8

    Cloud business phone system with video meetings and team messaging, now part of Ericsson. Vonage Business Communications (VBC) is the unified-communications arm of Vonage, now part of Ericsson and carrying a 25-year badge on its current branding.

    Pricing
    Paid SubscriptionFrom $19.99/line/mo
    Small and midsize businesses wanting calling meetings and messaging in one plan Teams that need VoIP desk phone support alongside softphone apps
    Web app iOS (iPhone & iPad) Android macOS
    39
    AppsInsight Score Needs work
  8. #9

    8×8

    4.4

    Unified voice, video, chat and messaging for business, with contact center and CPaaS APIs. 8×8 is one of the longest-standing names in cloud communications, and its current lineup is built around a single idea: every business conversation in one place.

    Pricing
    Paid SubscriptionQuote-based
    Businesses wanting UC contact center and APIs from one vendor Mid-market and enterprise buyers comfortable with quote-based pricing
    Web app iOS (iPhone & iPad) Android macOS
    39
    AppsInsight Score Needs work
  9. #10

    All-in-one AI-powered cloud phone system with video meetings and team messaging. GoTo Connect is the all-in-one cloud phone system and unified-communications platform from GoTo, aimed at small, mid-sized and distributed businesses.

    Pricing
    Paid SubscriptionQuote-based
    Small and mid-sized businesses replacing or modernizing desk phone fleets Distributed teams wanting calls meetings and messaging in one app
    Web app iOS (iPhone & iPad) Android macOS
    39
    AppsInsight Score Needs work
  10. #11

    Quo

    4.4

    Shared business phone system for small teams, formerly OpenPhone, with AI call summaries and automations Quo, formerly known as OpenPhone, is a shared business phone system built for small businesses and startups.

    Pricing
    Paid Subscription$15/user/mo annual7-day trial
    Small businesses and startups replacing personal numbers with a shared business line Teams that want calling and texting in one clean shared inbox Service businesses (contractors
    Web app iOS (iPhone & iPad) Android
    48
    AppsInsight Score Needs work
  11. #12

    Cloud business phone system with AI features and omnichannel messaging Ringover is a cloud business phone system founded in 2005, with offices in London, Barcelona and Atlanta.

    Pricing
    Paid Subscription$19/user/mo annual7-day trial
    Sales and support teams that want calling IVR routing and CRM sync in one tool Recruiting and staffing teams running high-volume outbound calls
    Web app iOS (iPhone & iPad) Android
    49
    AppsInsight Score Needs work
  12. #2

    AI customer experience platform with business phone, video, chat and team messaging Nextiva is a business communications and customer experience platform built around VoIP calling.

    Pricing
    Paid SubscriptionFrom $15
    Small and mid-sized businesses replacing a landline or legacy PBX Sales and service teams wanting voice plus ticketing and CRM in one place Teams that value 24/7 vendor support on every plan
    Web app iOS (iPhone & iPad) Android macOS
    46
    AppsInsight Score Needs work
  13. #13

    Cloud phone system for sales and support teams with a sales dialer, SMS and AI features JustCall is a cloud phone system built by SaaS Labs for sales and support teams.

    Pricing
    Paid Subscription$29/user/mo annual14-day trial
    SMB sales teams that need a power dialer tied to their CRM Support teams routing inbound calls with IVR and queues Businesses wanting calling and SMS in one web
    Web app iOS (iPhone & iPad) Android
    48
    AppsInsight Score Needs work
  14. #14

    Cloud business phone system with unlimited US/CA calling from $15/user/mo Phone.com is a cloud-based business phone system aimed at small businesses.

    Pricing
    Paid Subscription$15/user/mo annual
    Solo operators and very small teams wanting a professional phone presence on a budget Distributed teams that need unlimited US/CA calling and video conferencing in one plan
    Web app iOS (iPhone & iPad) Android
    49
    AppsInsight Score Needs work

Our winners

Notable mentions

Recently added

CloudTalk

AI-powered business calling platform for sales and support teams with power dialing, IVR and call analytics

Paid Subscription$25/user/mo annual14-day trial
  • Web app
  • iOS (iPhone & iPad)
  • Android
  • macOS