VoIP Providers
Independently reviewed
Updated
Teams shopping for Customer Support software care about workflow fit more than feature checklists. We ranked tools that excel at Customer Support based on expert analysis and verified feedback.
Use filters and side-by-side details to shortlist the strongest options.
RingCentral leads our Customer Support rankings for most teams. Consider Aircall if you need a strong alternative with a different pricing or workflow fit.
| Feature | RingCentral | Aircall | Dialpad | Nextiva | Ooma Office | Quo |
|---|---|---|---|---|---|---|
| Editor rating | 4.4 | 4.5 | 4.4 | 4.3 | 4.4 | 4.4 |
| Pricing | Paid Subscription | Paid Subscription | Paid Subscription | Paid Subscription | Paid Subscription | Paid Subscription |
| Starting price | From $20 | $30/license/mo annual | From $15 | From $15 | From $19.95/user/mo | $19/user/mo annual |
| Free plan | Included | Included | Included | Included | Included | Included |
| Platforms | Web app, iOS (iPhone & iPad), Android, macOS, Windows | Web app, iOS (iPhone & iPad), Android, macOS, Windows | Web app, iOS (iPhone & iPad), Android, macOS, Windows | Web app, iOS (iPhone & iPad), Android, macOS, Windows, Linux | Web app, iOS (iPhone & iPad), Android, macOS, Windows | Web app, iOS (iPhone & iPad), Android |
Transparent criteria and editorial standards behind every score in this guide.
We evaluate VoIP Providers tools for Customer Support on features, ease of use, value for money, integrations, and real user feedback. Apps are ranked by AppsInsight Score within this guide, with editorial adjustments when hands-on testing reveals a clear winner for this use case or audience.
Quick answers about the best Customer Support options.
Our editors currently rank RingCentral #1 among VoIP Providers tools for Customer Support based on AppsInsight Score, features, pricing, and user feedback. See the full ranked list on this page for alternatives.
Many VoIP Providers tools for Customer Support include free plans or trials. Use the pricing filter on this page to browse free and freemium options.
We evaluate VoIP Providers tools for Customer Support on features, ease of use, value for money, integrations, and real user feedback. Apps are ranked by AppsInsight Score within this guide, with editorial adjustments when hands-on testing reveals a clear winner for this use case or audience.
AI-powered customer communications platform uniting voice, SMS and WhatsApp for sales and support teams. Aircall is an AI-powered customer communications platform for sales and support teams: a cloud business phone system that unifies voice, SMS/MMS and WhatsApp in one shared…
AI-powered business phone system with calling, meetings and messaging in one app Dialpad is an AI-native business communications platform that started as a cloud phone system and has grown into a full unified-communications suite.
AI-powered business phone, video, messaging and contact center platform RingCentral is one of the longest-standing names in business VoIP.
No-contract business VoIP with 100+ calling features, hardware flexibility and 24/7 support. Ooma Office is a cloud business phone system aimed squarely at small and mid-sized businesses that want a full VoIP replacement for a landline without an IT project.
Shared business phone system for small teams, formerly OpenPhone, with AI call summaries and automations Quo, formerly known as OpenPhone, is a shared business phone system built for small businesses and startups.
AI customer experience platform with business phone, video, chat and team messaging Nextiva is a business communications and customer experience platform built around VoIP calling.
Shared business phone system for small teams, formerly OpenPhone, with AI call summaries and automations
AI-powered customer communications platform uniting voice, SMS and WhatsApp for sales and support teams.
All-in-one AI-powered cloud phone system with video meetings and team messaging.
Unified voice, video, chat and messaging for business, with contact center and CPaaS APIs.
