Quick comparison

Rank App Rating Best for

#1 Dialpad 4.4 Small and mid-sized businesses replacing a legacy phone system Sales and support teams that want call transcription and summaries Remote and hybrid teams needing one number across devices Companies planning to grow into contact-center features Compare

#2 RingCentral 4.4 Businesses of any size replacing a legacy PBX with a proven cloud phone system Organizations that want phone, video, chat and SMS unified in one app Companies planning a later move into contact center or AI agents IT teams that need deep integrations and open APIs Compare

#3 Ooma Office 4.4 Small and mid-sized businesses replacing a landline or legacy PBX Offices that want desk-phone hardware plus softphone apps Teams needing 24/7 phone and chat support Businesses that want transparent, no-contract per-user pricing Compare

#4 Vonage Business Communications 4.4 Small and midsize businesses wanting calling, meetings and messaging in one plan Teams that need VoIP desk phone support alongside softphone apps Buyers comfortable with annual billing in exchange for promotional rates Companies that may later build on Vonage's separate communications APIs Compare

#5 8×8 4.4 Businesses wanting UC, contact center and APIs from one vendor Mid-market and enterprise buyers comfortable with quote-based pricing Teams needing voice, video, chat and messaging in one app Organizations interested in AI-assisted interaction routing Compare

#6 Nextiva 4.3 Small and mid-sized businesses replacing a landline or legacy PBX Sales and service teams wanting voice plus ticketing and CRM in one place Teams that value 24/7 vendor support on every plan Businesses planning to add AI handling to customer conversations Compare

Detailed alternatives