Aircall
AI-powered customer communications platform uniting voice, SMS and WhatsApp for sales and support teams.
Paid Subscription$30/license/mo annual7-day trial
- Web app
- iOS (iPhone & iPad)
- Android
- macOS
What is JustCall?
Cloud phone system for sales and support teams with a sales dialer, SMS and AI features JustCall is a cloud phone system built by SaaS Labs for sales and support teams.
Our verdict
JustCall earns its rating as an SMB-friendly cloud phone system: local and toll-free numbers, a dedicated Sales Dialer for outbound teams, SMS, call routing and recording, plus AI capabilities on higher tiers. Its integration catalog is deep for the price point, with official listings for HubSpot, Salesforce, Slack, Zapier, Intercom, Pipedrive and Zendesk, and plans start at $29 per user per month billed annually.
Full review
JustCall is a cloud phone system built by SaaS Labs for sales and support teams. The company’s official footer lists its headquarters at 355 Bryant Street in San Francisco, and the product runs on the web plus iOS and Android apps. It positions itself as an all-in-one business phone: inbound and outbound calling, SMS, and a sales-focused dialer, with AI capabilities layered onto the higher plans.
For outbound teams, the Sales Dialer is the centerpiece, letting reps work through call lists with automatic dialing and call logging. Inbound teams get IVR menus, call routing, queues and recording, and every plan includes SMS. The integration catalog is a real strength at this price: the official integrations page lists HubSpot, Salesforce, Slack, Zapier, Intercom, Pipedrive and Zendesk among its CRM and helpdesk connections, so calls, recordings and texts can sync into the tools a team already uses.
Pricing, verified on the official
JustCall is a cloud phone system built by SaaS Labs for sales and support teams. The company’s official footer lists its headquarters at 355 Bryant Street in San Francisco, and the product runs on the web plus iOS and Android apps. It positions itself as an all-in-one business phone: inbound and outbound calling, SMS, and a sales-focused dialer, with AI capabilities layered onto the higher plans.
For outbound teams, the Sales Dialer is the centerpiece, letting reps work through call lists with automatic dialing and call logging. Inbound teams get IVR menus, call routing, queues and recording, and every plan includes SMS. The integration catalog is a real strength at this price: the official integrations page lists HubSpot, Salesforce, Slack, Zapier, Intercom, Pipedrive and Zendesk among its CRM and helpdesk connections, so calls, recordings and texts can sync into the tools a team already uses.
Pricing, verified on the official pricing page in October 2026, is per user with annual billing and a minimum of two licenses. Team is $29 per user per month, Pro is $49 per user per month, and Pro Plus is $89 per user per month, with AI features concentrated in the upper tiers. A Business plan is custom-quoted with a ten-license minimum. JustCall offers a 14-day free trial, and no credit card is required to start (official pricing page, October 2026).
Watch-outs: the two-license minimum prices out true solo users. JustCall also does not publish its founding year or founders on its official site. AI features sit behind the pricier tiers, and buyers needing full contact-center workforce management will eventually look at heavier platforms.
Overall, JustCall is a capable, sensibly priced phone system for SMB sales and support teams, especially those already living in HubSpot or Salesforce. Buyers wanting deeper enterprise call-center tooling should compare Aircall, CloudTalk and Quo.
Who it's for
Best for
- SMB sales teams that need a power dialer tied to their CRM
- Support teams routing inbound calls with IVR and queues
- Businesses wanting calling and SMS in one web
- iOS or Android app
- Teams already on HubSpot
- Salesforce or Pipedrive that want click-to-call logging
Not ideal for
- Solo users (all published plans require a minimum of 2 licenses)
- Buyers who need a published trial length (a free trial exists
- but the duration is not stated)
- Large contact centers needing enterprise workforce-management tooling
- Buyers who want vendor founding details published on the official site
How we tested
We researched JustCall in October 2026 using its official website, pricing page, integrations catalog, legal documentation and help center, and compared its published capabilities and pricing against other VoIP providers in this category. JustCall does not publish its founding year or founders on its official site, so those fields are intentionally left blank; the company footer lists a San Francisco headquarters address and the product is built by SaaS Labs. Ratings reflect editorial judgment based on that research. We did not purchase a plan or run a live pilot for this listing.
At a glance
| Pricing | Paid Subscription |
|---|---|
| Starting price | $29/user/mo annual |
| Free plan | No |
| Free trial | Yes (14 days) |
| Pricing page | View pricing |
| Platforms | Web app, iOS (iPhone & iPad), Android |
| API | Yes |
| Company | JustCall by SaaS Labs |
| Apps Insight Score | 49/100 |
Why this app scored 49/100
Editorial Review 28/30
- Product quality 8/10 8/10
- Ease of use 5/5 5/5
- Feature depth 5/5 5/5
- Innovation 5/5 5/5
- Value for money 3/3 3/3
- Recommendation confidence 2/2 2/2
Trust & Verification 7/25
- AppsInsight badge installed Badge not installed 0/15
- HTTPS website HTTPS 1/1
- Business support email Missing 0/1
- Privacy policy published Provided 2/2
- Terms of service published Provided 1/1
- Security certifications None listed 0/2
- Knowledge base / help center Provided 2/2
- Social profiles linked 5 profiles linked 1/1
Community 0/20
- Verified reviews & rating 0 reviews (5 needed) 0/15
- Recent reviews No reviews yet 0/5
Product Profile 11/20
- Detailed description 298 words 2/3
- Screenshots 2 screenshots 1/3
- Demo video No demo video 0/2
- FAQ 4 items 1/2
- Feature list 6 items 1/2
- Pricing published Plan tiers published 3/3
- Pros & cons Pros & cons listed 1/1
- Integrations 4 integrations 1/2
- API available Yes 1/1
- Company details 2 of 3 details filled 0/1
Freshness 3/5
- Listing recently updated Updated 0 days ago 3/3
- Recent changelog entry No changelog entries 0/2
Editorial points are assigned by AppsInsight editors and cannot be purchased or influenced.
Integrations
Built for
Use case
CRM & sales
Use case
Customer support
Industry
SaaS & technology
Industry
E-commerce & retail
Industry
Professional services
How JustCall compares
| Feature | JustCall | Aircall | Dialpad | RingCentral |
|---|---|---|---|---|
| Rating | 4.3 / 5 | 4.5 / 5 | 4.4 / 5 | 4.4 / 5 |
| Pricing | Paid Subscription | Paid Subscription | Paid Subscription | Paid Subscription |
| Starting price | $29/user/mo annual | $30/license/mo annual | From $15 | From $20 |
| Free plan | Included | Included | Included | Included |
| Free trial | Yes (14 days) | Yes (7 days) | Yes (14 days) | Yes |
| Platforms | Web app, iOS (iPhone & iPad), Android | Web app, iOS (iPhone & iPad), Android, macOS, Windows | Web app, iOS (iPhone & iPad), Android, macOS, Windows | Web app, iOS (iPhone & iPad), Android, macOS, Windows |
| Best for | SMB sales teams that need a power dialer tied to their CRM Support teams routing inbound calls with IVR and queues Businesses wanting calling and SMS in one web, iOS or Android app Teams already on HubSpot, Salesforce or Pipedrive that want click-to-call logging | Inside sales and SDR teams running outbound calls with CRM-logged activity Support teams handling voice, SMS and WhatsApp from one shared inbox RevOps teams that need call-level data inside Salesforce or HubSpot SMB and mid-market companies replacing a legacy PBX | Small and mid-sized businesses replacing a legacy phone system Sales and support teams that want call transcription and summaries Remote and hybrid teams needing one number across devices Companies planning to grow into contact-center features | Businesses of any size replacing a legacy PBX with a proven cloud phone system Organizations that want phone, video, chat and SMS unified in one app Companies planning a later move into contact center or AI agents IT teams that need deep integrations and open APIs |
JustCall vs Aircall JustCall vs Dialpad JustCall vs RingCentral
Key features
Business phone numbers
Local numbers in 70+ countries for sales and support teams, managed from one web dashboard.
Power dialer
Outbound dialing with call lists, automatic dialing and call logging for sales reps (Pro plan).
IVR and call routing
Call menus, queues and intelligent routing get inbound callers to the right agent.
SMS messaging
Business texting from the same number, with bulk SMS campaigns on the Pro plan.
AI call features
AI coaching, call scoring, sentiment analysis and real-time agent assist on the Pro Plus plan.
CRM and data integrations
100+ CRM and data integrations, including a Salesforce CTI integration on the Pro plan.
Key benefits
- Get a professional business number without new hardware
- Let reps dial more prospects per hour with the power dialer
- Keep calls, texts and CRM activity in one workflow
- Route inbound callers to the right team with IVR and queues
Pricing
Paid Subscription$29/user/mo annual14-day trial
Team
$39/user /mo
$29/user/month billed annually
- Business numbers
- calling and SMS
- IVR and call menus
- 100+ CRM and data integrations. Minimum 2 licenses.
Pro
$69/user /mo
$49/user/month billed annually
- Everything in Team plus power dialer
- bulk SMS campaigns
- queue callback
- intelligent call routing
- Salesforce CTI. Minimum 2 licenses.
Pro Plus
$109/user /mo
$89/user/month billed annually
- Everything in Pro plus AI coaching
- call scoring
- sentiment analysis
- real-time agent assist. Minimum 2 licenses.
Business
- Everything in Pro Plus plus enterprise-grade security
- compliance and flexibility. Minimum 10 licenses.
Pros & Cons
Pros
- 100+ CRM and data integrations, including Salesforce CTI (official pricing page feature lists)
- Power dialer and bulk SMS campaigns for outbound teams on the Pro plan
- Calling and SMS together on web, iOS and Android
- 14-day free trial, no credit card required (official pricing page)
Cons
- All published plans require a minimum of 2 licenses (official pricing page)
- AI coaching, call scoring and real-time agent assist require the Pro Plus plan (official pricing page feature lists)
Screenshots & media
JustCall alternatives
View all alternatives
Dialpad
AI-powered business phone system with calling, meetings and messaging in one app
Paid SubscriptionFrom $1514-day trial
- Web app
- iOS (iPhone & iPad)
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RingCentral
AI-powered business phone, video, messaging and contact center platform
Paid SubscriptionFrom $20Free trial
- Web app
- iOS (iPhone & iPad)
- Android
- macOS
Ooma Office
No-contract business VoIP with 100+ calling features, hardware flexibility and 24/7 support.
Paid SubscriptionFrom $19.95/user/mo
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Vonage Business Communications
Cloud business phone system with video meetings and team messaging, now part of Ericsson.
Paid SubscriptionFrom $19.99/line/mo
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8×8
Unified voice, video, chat and messaging for business, with contact center and CPaaS APIs.
Paid SubscriptionQuote-based
- Web app
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CloudTalk
AI-powered business calling platform for sales and support teams with power dialing, IVR and call analytics
Paid Subscription$25/user/mo annual14-day trial
- Web app
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Quo
Shared business phone system for small teams, formerly OpenPhone, with AI call summaries and automations
Paid Subscription$15/user/mo annual7-day trial
- Web app
- iOS (iPhone & iPad)
- Android
Aircall
AI-powered customer communications platform uniting voice, SMS and WhatsApp for sales and support teams.
Paid Subscription$30/license/mo annual7-day trial
- Web app
- iOS (iPhone & iPad)
- Android
- macOS
GoTo Connect
All-in-one AI-powered cloud phone system with video meetings and team messaging.
Paid SubscriptionQuote-based
- Web app
- iOS (iPhone & iPad)
- Android
- macOS
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Frequently asked questions
How much does JustCall cost?
Team is $29 per user per month billed annually, or $39 billed monthly. Pro is $49 annually, or $69 monthly. Pro Plus is $89 annually, or $109 monthly. All published plans require a minimum of 2 licenses. Business is custom-quoted with a minimum of 10 licenses. Verified on justcall.io/pricing in October 2026.
Does JustCall offer a free trial?
Yes. JustCall offers a 14-day free trial, and no credit card is required to start (official pricing page, October 2026).
What integrations does JustCall support?
The official pricing page lists 100+ CRM and data integrations, including a Salesforce CTI integration on the Pro plan.
Does JustCall have mobile apps?
Yes. JustCall runs on the web and offers official iOS and Android apps.