8×8
Unified voice, video, chat and messaging for business, with contact center and CPaaS APIs.
Paid SubscriptionQuote-based
- Web app
- iOS (iPhone & iPad)
- Android
- macOS
A side-by-side comparison to help you choose.
Both apps score similarly — your choice depends on your priorities below.
Unified voice, video, chat and messaging for business, with contact center and CPaaS APIs.
AI-powered business calling platform for sales and support teams with power dialing, IVR and call analytics
| 8x8 | CloudTalk | |
|---|---|---|
| Rating | 4.4 / 5 | 4.4 / 5 |
| Pricing | Paid Subscription | Paid Subscription |
| Starting price | Quote-based | $25/user/mo annual |
| Free plan | Included | Included |
| Offers free trial | No | Yes (14 days) |
| Platforms | Web app, iOS (iPhone & iPad), Android, macOS, Windows | Web app, iOS (iPhone & iPad), Android, macOS, Windows, Linux |
| Integrations | — | Salesforce, HubSpot, Shopify, Zapier |
| Best for | Businesses wanting UC, contact center and APIs from one vendor Mid-market and enterprise buyers comfortable with quote-based pricing Teams needing voice, video, chat and messaging in one app Organizations interested in AI-assisted interaction routing | Sales teams running outbound campaigns with a power dialer Support teams needing IVR, routing and call queues Businesses wanting AI call scoring and transcription on calls Distributed teams that need desktop and mobile calling apps on every platform |
| Founded | — | 2016 |
| Company | 8x8, Inc. | CloudTalk s.r.o. |