Ferndesk
Help center with an AI agent that checks every article against your product and drafts the fixes
What is Ferndesk?
Help center with an AI agent that checks every article against your product and drafts the fixes Ferndesk is a help center product built around one problem: documentation goes stale when the product ships every week.
Why we recommend it
Ferndesk treats stale docs as the problem to solve: an agent compares each help article with your product and drafts updates, including from pull requests. The pricing is a single Pro plan with a 7-day trial and a half-price first year for early-stage startups.
Best for
- SaaS teams that ship often and want their help center to stay accurate without a writer rewriting articles each release.
Key features
Checks every article against your product, fixes what changed and drafts what is missing.
Screens pull requests and updates docs when the product changes.
Catches stale docs on a schedule and retakes screenshots when the UI changes.
Public help center on your domain or /help, custom branding, private and white-label options.
AI conversations in your product, 1,000 a month on Pro.
Pros
- Agent keeps docs current instead of just hosting them
- Drafts from your codebase and pull requests
- Custom domain, white label and translations included
- Clear single price
Cons
- No free plan, only a 7-day trial
- $149 a month is high for very small projects without the early-stage rate
- Seats, languages and AI conversations have fixed limits
- SSO (SAML) and SCIM need Enterprise