8×8
Unified voice, video, chat and messaging for business, with contact center and CPaaS APIs.
Paid SubscriptionQuote-based
- Web app
- iOS (iPhone & iPad)
- Android
- macOS
8x8 vs Dialpad
A side-by-side comparison to help you choose.
It is a close call
Both apps score similarly — your choice depends on your priorities below.
Dialpad
AI-powered business phone system with calling, meetings and messaging in one app
Paid SubscriptionFrom $1514-day trial
- Web app
- iOS (iPhone & iPad)
- Android
- macOS
Feature comparison
| 8x8 | Dialpad | |
|---|---|---|
| Rating | 4.4 / 5 | 4.4 / 5 |
| Pricing | Paid Subscription | Paid Subscription |
| Starting price | Quote-based | From $15 |
| Free plan | Included | Included |
| Offers free trial | No | Yes (14 days) |
| Platforms | Web app, iOS (iPhone & iPad), Android, macOS, Windows | Web app, iOS (iPhone & iPad), Android, macOS, Windows |
| Integrations | — | Microsoft Teams, Google Workspace, Salesforce, HubSpot, Zapier |
| Best for | Businesses wanting UC, contact center and APIs from one vendor Mid-market and enterprise buyers comfortable with quote-based pricing Teams needing voice, video, chat and messaging in one app Organizations interested in AI-assisted interaction routing | Small and mid-sized businesses replacing a legacy phone system Sales and support teams that want call transcription and summaries Remote and hybrid teams needing one number across devices Companies planning to grow into contact-center features |
| Founded | — | — |
| Company | 8x8, Inc. | Dialpad, Inc. |