Infobip

Infobip is a global cloud communications platform headquartered in Vodnjan, Croatia. Founded in 2006, the company has grown to more than 3,500 employees across 75+ offices, with a platform reach spanning over 190 countries. Infobip became a unicorn in 2020 and expanded through acquisitions including OpenMarket (2020) and Peerless Network (2022).

Infobip’s platform covers programmable communication channels (SMS, RCS, MMS, voice, email, live chat, video, in-app and push, plus WhatsApp, Viber, Messenger, Instagram, Telegram, Apple Messages for Business, Kakao, Line and Zalo APIs), the AgentOS agentic AI platform with AI agents and a chatbot builder, a cloud contact center, a customer data platform, and authentication, mobile identity and number lookup APIs. The company is named a Leader in the Gartner Magic Quadrant for CPaaS 2025 and an Established Leader on the Juniper Leaderboard 2025.

Details in this profile come from the company’s own website (infobip.com) and have not been independently verified by AppsInsight.

FAQs

What does Infobip do?

Infobip provides a cloud communications platform (CPaaS) that lets businesses reach customers across SMS, RCS, WhatsApp, voice, email, chat apps and more through APIs, plus AI agents, a cloud contact center and a customer data platform.

Where is Infobip headquartered?

Infobip is headquartered in Vodnjan, Croatia (Sv. Nikole 13, 52440 Vodnjan), and reports 75+ offices worldwide with a presence in over 190 countries.

When was Infobip founded?

Infobip’s company timeline begins in 2006. It became a unicorn in 2020 and has since grown through acquisitions including OpenMarket and Peerless Network.

How large is Infobip?

According to its website, Infobip employs more than 3,500 people across 75+ offices.

What recognition has Infobip received?

Infobip states it is named a Leader in the Gartner Magic Quadrant for CPaaS 2025 and an Established Leader on the Juniper Leaderboard 2025.