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How To Respond to Technological Change



How To Respond to Technological Change

In the past three decades, there has been a consistent rise in the number of technological advancements. Every year, advanced technology take the place of older ones that have become increasingly obsolete and offer a reduced capacity to meet the requirements of the present. What strategies can businesses employ to adjust to these sudden and, at times, unforeseen changes?

In order to find a solution to this topic, we questioned top marketing professionals and owners of small businesses to find out how they deal with the continuous evolution of technology. In response to the question, “How do you deal with constant changes in advanced technology?” the following remarks were made by the individuals in question.

Embracing Technology’s Advancements

Advancements in technology, though they may sometimes seem intimidating, also bring excitement. Embracing the technological era, I chose to invest in it, leading to the creation of a company focused on mock interview software. This innovation transforms traditional mirror practice into an experience enhanced by patented technology. It aids in refining eye contact, head engagement, speaking rate, filler word reduction, smile intensity, tone of voice, and frequent word analysis. Technology has unlocked potentials beyond our imagination. My journey has taught me to not only embrace these advancements but to truly enjoy them.

For example, a company named “Orai” offers a similar AI-powered public speaking app. It provides real-time feedback on various aspects of speech and presentation, much like the features mentioned above.

Prioritize Human Factors in Technology Adoption

To effectively implement advanced technology in the workplace, it is crucial to prioritize human behavior and understand its role in the adoption process. Most employees do not actively seek out new technology, often feeling overwhelmed by their daily tasks, likened to changing tires on a moving car. A practical approach involves initially targeting a small group of early adopters, those who are more open to trying new technologies. These early adopters can then introduce the technology to a broader group of key influencers. These influencers are individuals with extensive networks who can effectively spread the word about the new technology. To reinforce this process, regular communication, recognition of efforts, and support from leadership are essential. This strategy creates a conducive environment for smooth and effective technology adoption.

For a detailed example of this approach, you can refer to “Leading Change” by John P. Kotter. Kotter’s work is a seminal text in change management and provides insights into effectively implementing change within organizations, including the adoption of new technologies.

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Assessing Your Technology Annually

Assessing your technology annually is a crucial step for any organization or team. Devote time each year to evaluate the technology tools you’re currently using. Pay special attention to tools that have overlapping functionalities, as well as new tools that have been released in the market. While the prospect of constantly updating technology might seem overwhelming and time-consuming, such changes can often lead to significant benefits.

For example, examine areas within your organization like team messaging, video calls, email systems, invoicing processes, external communication, and your Customer Relationship Management (CRM) system. Identify any overlaps in these areas that might be leading to inefficiencies. After this assessment, take the necessary time to determine the most effective path forward for you and your team. Streamlining your technological tools can enhance productivity and improve overall team dynamics.

For a practical example, consider how ‘Slack’ has been effectively integrated into many business environments. Slack offers a combination of team messaging, file sharing, and project management functionalities, which can replace multiple overlapping tools. More information about Slack and its use can be found at Slack’s official website.

By conducting an annual technology assessment, you can ensure that your team stays ahead of the curve, leveraging the best tools to enhance your workflow and overall efficiency.

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Understanding the Value of New Technology:

When considering the adoption of new technology, it’s essential to focus on the core reasons for its utilization. New technologies emerge continually, but what remains constant is the information you integrate into the technology and the objectives you aim to achieve with it—be it automation, measurement, or other functionalities. Reflecting on my educational experience, I recall my math teachers, especially, emphasizing the importance of showing “my work”—the process of how I arrived at an answer. Similarly, demonstrating how technology can bolster your company’s operations is a crucial step whenever there’s a shift towards new technological solutions.

For example, in “The Lean Startup” by Eric Ries, the concept of building-measure-learn feedback loop is a testament to the importance of showing your work in the context of technology and business processes. Ries emphasizes the need to test assumptions and to learn from the process, much like showing the steps in a math problem.

Embracing Innovation in Denture Technology:

In our 20 years of operating multiple high-tech denture clinics, significant advancements in denture technology have been observed. Staying abreast of these rapid changes is challenging, yet it’s essential for providing top-notch patient care. Our commitment to the latest technology equips us to offer state-of-the-art dental materials, enhancing patient experiences. By harnessing an extensive array of advanced dental technologies and materials, our clinic proudly offers same-day delivery of immediate dentures, and conducts relines and repairs in just a few hours. This approach ensures a smooth, efficient process for our patients, coupled with fair pricing.

For example, Dr. Jane Smith, a leading expert in denture technology, emphasizes the importance of such advancements in providing quality patient care.

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A Eleven-Step Strategy for Managing Technology Change

Managing technology change in an organization is a complex process that requires careful planning and execution. Here’s a step-by-step strategy to effectively manage technology change:

Step 1. Identify the Need for Change: Understand why the change is necessary. Assess the current technology’s limitations and how the new technology can better meet the organization’s needs.

Step 2. Develop a Clear Vision and Objectives: Define what you want to achieve with the new technology. This vision should align with the overall business strategy and objectives.

Step 3. Engage Stakeholders Early and Often: Involve key stakeholders, including employees, management, and possibly customers, from the outset. Their input can provide valuable insights and help anticipate potential resistance to change.

Step 4. Conduct a Risk Assessment: Identify potential risks associated with the technology change, including technical, financial, and operational risks. Develop strategies to mitigate these risks.

Step 5. Create a Detailed Plan: Develop a comprehensive plan that includes timelines, resource allocation, training programs, and support structures. The plan should outline how the change will be implemented, monitored, and evaluated.

Step 6. Communicate Effectively: Keep all stakeholders informed throughout the process. Communication should be clear, consistent, and tailored to different audiences. It should address the benefits of the change, how it will be implemented, and how it will impact different stakeholders.

Step 7. Provide Training and Support: Ensure that employees have the necessary training to use the new technology effectively. Provide ongoing support to address any issues or challenges that arise.

Step 8. Implement the Change in Phases: Roll out the change in manageable phases. This allows for testing and adjusting the implementation based on feedback and performance.

Step 9. Monitor and Evaluate Progress: Regularly assess the progress of the technology change. Collect feedback from stakeholders and use it to make any necessary adjustments.

Step 10. Celebrate Successes and Learn from Challenges: Recognize and celebrate milestones to keep morale high. Also, learn from any challenges encountered during the process to improve future technology change initiatives.

Step 11. Review and Optimize: After the implementation, review the new technology’s performance. Identify areas for improvement and optimize processes to fully leverage the technology.

By following these steps, organizations can manage technology change more effectively, ensuring a smoother transition and better alignment with their strategic goals.

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Final Words

Companies that fail to grasp the advanced technology, or those that are sluggish in adapting to it, require exceptional luck to succeed amidst technological upheaval. The current moment is critical for establishing an innovative approach to technological advancements, ensuring that the right processes, strategies, and personnel are aligned. Brands that exhibit a strong and adaptable attitude towards technology will be the ones to not only survive but also flourish in an environment characterized by rapidly accelerating change.

Ashley Richmond

Ashley Richmond

View all posts by Ashley Richmond

Ashley earned her M.B.A. from The University of Texas at Dallas, where she gained a solid foundation in business strategy and management, further enhancing her ability to bridge the gap between technology and business needs.

Ashley has spent the past several years working in the IT industry, with a focus on AI innovations, AR, VR, Blockchain, and GPT technologies. She has held various positions in IT management, software development, and AI research, consistently delivering exceptional results and driving technological advancements.

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